Quote: Don't Make Customers Deal With Your Problems

“If you’ve got a small business, getting the job done at a reasonable price is no longer a competitive advantage; it just gets you in the game. If you want repeat business, if you want to outpace the competition, you need to focus on solving customer problems while making sure they never have to deal with yours. That will make the difference.” – Steve Tobak, Marketing and Strategy Consultant

Quote: Don't Live Someone Else's Life

“Your time is limited so don’t waste it living someone else’s life. Don’t be trapped by dogma, which is living with the results of other peoples thinking. Don’t let the noise of others opinions drown out your own inner voice and most important have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”  - Steve Jobs

Quote: Distribute Decision-Making or Die

“If you rely on only the CEO to drive agility in your organization, you are dead. You’re not distributing both the responsibility and the decision-making to take the actions to thrive in turbulent markets.” Don Sull, professor at the London Business School and author of The Upside of Turbulence: Seizing Opportunity in an Uncertain World 

Quote: Change is Personal

People change for their own reasons not yours.  If they don't see meaning in what's happening they will fight it tooth and nail. Some believe it's great to look at everything horrible that can happen, acknowledge it, embrace it and make sure you create a way forward that can bypass it. Some believe they should start from scratch, co-creating change so everyone creates meaning within the context of the change.” – Donna Karlin

Quote: Tom Watson on Failure

“Would you like me to give you a formula for success? It's quite simple, really. Double your rate of failure. You are thinking of failure as the enemy of success. But it isn't at all. You can be discouraged by failure — or you can learn from it. So go ahead and make mistakes. Make all you can. Because, remember that's where you will find success.” - Tom Watson, the founder of IBM

Quote: Technology Does Not Define Communication

“Technology facilitates communications, it doesn't define it. We define communications. People do. We look for information that is relevant, timely and compelling to us and our lives. We look for experiences that are interesting or valuable for us to be a part of. We buy (or borrow, or steal) stuff that we value. But technology -- that just makes it easier to get information, experiences, and stuff. So while the tools are helpful, and new, robust, powerful sets of tools will certainly impact the way people get and share information with each other, you can't assign the responsibility for changing communications to a set of tools.” - Brian Reich, FastCompany Expert Blogger

Quote - Patton on Advancing Your Position

"I don’t want to get messages saying that we are holding our position. We’re not holding anything. We are advancing constantly, and we’re not interested in holding onto anything except the enemy!" - George S. Patton (as portrayed by George C. Scott in the movie Patton)

Quote: Warrior vs. Ordinary

“The difference between a warrior and an ordinary man is that a warrior sees everything as a challenge, while an ordinary man sees everything as either a blessing or a curse.” – from the book A Separate Peace by Carlos Cataneda

Quote: The People Asset by Mary Kay Ash

“People are definitely a company’s greatest asset. It doesn't make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps.” - Mary Kay Ash

Quote: Henry Luce on Business and the Future

Business, more than any other occupation, is a continual dealing with the future; it is a continual calculation, an instinctive exercise in foresight.” - Henry R. Luce